About NEAT Franchise
Anago of Hampton Roads is a commercial janitorial and facilities-related services franchise operating under the nationally recognized Anago brand.
Franchisees provide cleaning, janitorial, and other approved facilities-related services to commercial businesses and properties in a designated area of operation.
Target customers include offices, retail establishments, medical facilities, and other commercial properties that require regular professional cleaning and maintenance services.
NEAT Franchise Cost & Fees
| Fee Type | Amount | Notes |
|---|---|---|
| Initial Franchise Fee | $5,015 to $26,350 (cash) or $5,900 to $31,000+ (financed) | One-time payment upon signing |
| Royalty Fee | 10% of monthly Gross Revenues of gross sales | Ongoing; paid monthly |
| Marketing/Ad Fund | 2% of monthly Gross Revenues | National brand fund |
| Total Investment Range | $11,265 – $68,250 | Includes build-out, inventory, working capital |
The investment range of $11K–$68K reflects variability in build-out costs, store size, lease terms, and market. The combined royalty (10% of monthly Gross Revenues) and marketing fee (2% of monthly Gross Revenues) are ongoing costs paid as a percentage of gross sales.
Investment Breakdown (Item 7)
| Item | Low | High |
|---|---|---|
| Initial Fees | $5,015 | $31,000 |
| Major Equipment | $1,750 | $3,750 |
| Vehicle | $0 | $20,000 |
| Cleaning Supplies | $0 | $150 |
| Minor Equipment | $0 | $450 |
| Insurance | $3,000 | $6,000 |
| Fictitious Name Registration, Incorporation and Legal Review | $500 | $1,200 |
| Travel, Meals, Etc. for Initial Training | $0 | $200 |
| Miscellaneous Start-up Costs | $0 | $500 |
| Additional Funds (3 months) | $1,000 | $5,000 |
Additional Fees (Item 6)
| Fee Type | Amount |
|---|---|
| Transfer Fee | Greater of $2,000 or 10% of sales price |
| Renewal Fee | No renewal fee |
| Technology Fee | Not currently assessed, up to 1.5% of monthly Gross Revenues if initiated |
| Administration Fee | 6% of monthly Gross Revenues |
| Insurance Program Fee | 8% of monthly Gross Revenues (5% GL + 3% WC) plus $2.00 per client per invoice, or 2% if own insurance |
| C-Fees (Additional Accounts) | 3.0 times Gross Monthly Billing of additional accounts (up to 5.0x) |
| Guaranteed Payment Option | 5% of total Gross Revenues (optional) |
| Account Transfer Fee | $50 to $150 per account |
| Standards Enforcement Fee | $50 per complaint |
| Handling Fee | $100 per payment not forwarded |
| Advanced Payment Fee | $25 processing fee plus 18% per annum interest |
| Corrective Measures Fee | $0 to $500 |
| Credit Card Charges | Up to 6.15% of actual client invoice |
| Liquidated Damages for Non-Compete Violation | $1,000 per week |
| Liquidated Damages for Prohibited Products/Services | $100 per day |
| Fee for Lost Manual | $500 |
| Key Return Fee | $500 per day |
| Operations Fee | $50 plus labor and materials |
| House Account Finance Fee | 5.25% of supplies purchased |
| Mandatory Continuing Education | $50 per session |
Training Program (Item 11)
| Detail | Information |
|---|---|
| Total Duration | 7 classroom sessions and 3 on-site sessions (up to 80 hours total) |
| Classroom Training | 32 to 42 hours |
| On-the-Job Training | 24 hours |
| Training Location | Regional Office and local account buildings in Hampton Roads, Virginia |
| Additional Training | Continuing education programs, seminars, corrective measures classes ($0-$500 fee). Mandatory continuing education at $50 per session if deficiencies found. |
Territory Rights (Item 12)
| Detail | Information |
|---|---|
| Territory Type | Non-exclusive |
| Exclusive Territory | No |
| Territory Size | Counties of Isle of Wight, James City and York, and the Cities of Chesapeake, Franklin, Hampton, Newport News, Norfolk, Portsmouth, Poquoson, Suffolk, Virginia Beach and Williamsburg, Virginia |
| Description | No exclusive or protected territory granted. Franchisee is offered accounts within the designated Area but subfranchisor may open Company Units and franchise to others within the same Area. Franchisee cannot solicit or accept orders outside the Area without prior written approval. |
Renewal, Termination & Transfer (Item 17)
| Detail | Information |
|---|---|
| Initial Term | 5 years |
| Renewal Term | Unlimited successive 5-year terms |
| Renewal Fee | No renewal fee or new Initial Fee required |
| Renewal Conditions | Must give written notice 9-12 months before end of term; not in default; sign successor franchise agreement (may contain materially different terms) within 30 days before end of term; sign general release of claims |
| Transfer Fee | Greater of $2,000 or 10% of sales price ($250 admin fee for transfers to spouse/child) |
| Transfer Conditions | Not in default; sign general release; transferee cannot have competing business; transferee must pay transfer fee, meet qualifications, complete orientation, sign then-current franchise agreement; subfranchisor must approve terms of sale |
| Termination for Cause | Immediate termination without cure for: environmental law violations, insolvency, bankruptcy, conviction of felony, unauthorized transfer, breach of confidentiality/non-compete, false records, misuse of proprietary property, 3+ defaults in 12 months. With cure: 5 days for public safety threats, 3 days for health/safety violations, 30 days for other defaults. |
| Non-Compete Period | 24 months after termination or expiration |
| Non-Compete Details | Cannot directly or indirectly be connected with a Competitive Janitorial or Facilities-Related Franchised Business within the subfranchisor's territory for 24 months. Cannot solicit Anago clients. $1,000/week liquidated damages for violations. |
Operations & Supply (Items 8 & 15)
| Detail | Information |
|---|---|
| Owner-Operator Required | Yes |
| Participation Details | Either the franchisee or one of their owners (if a legal entity) must personally participate in the day-to-day operation of the business. If a corporation, LLC or partnership, each shareholder, member or partner must sign a personal guaranty. |
| Required Suppliers | Must purchase or lease Major Equipment, minor equipment and supplies from subfranchisor, AFI or approved suppliers. Major Equipment includes: 1 Floor Machine (buffer) 17"-20", 1 Wet/dry vacuum, and 1 Hand Held Vacuum. |
| Supply Restrictions | Must use only cleaning supplies and equipment that meet Anago system standards and specifications. Products must comply with OSHA standards. Unapproved suppliers require written approval with inspection and testing. |
| Franchisor Revenue from Suppliers | 5% to 20% rebate from franchisee purchases of branded items. NEAT, LLC derived $410 (0.06% of total revenue of $634,353) from required franchisee purchases in fiscal year 2021. |
Financing (Item 10)
| Detail | Information |
|---|---|
| Financing Available | Yes |
| Description | NEAT, LLC will finance a portion of the Initial Fees with a required down payment for qualified applicants. Financing at 14% compound interest (12% stated elsewhere for standard promissory note). Programs 0 and 500 financed over 48 months; all other programs over 42 months. Unsecured promissory note, prepayable without penalty. C-Fees for additional accounts may also be financed at 14% interest over 11-18 months depending on account size. |
NEAT Franchise Earnings — Item 19
NEAT does not include an Item 19 financial performance representation in their FDD. Contact information for current and former franchisees is listed in Item 20 of the FDD.
NEAT Litigation & Risk Flags
Litigation and bankruptcy data is sourced from Items 3 and 4 of the FDD. Always verify current status directly from the most recent FDD.
NEAT System Growth
NEAT currently operates 36 franchised locations and 0 company-owned units. Unit count data is sourced from Item 20 of the FDD.
Unit History (Item 20)
| Year | Opened | Closed | Total |
|---|---|---|---|
| 2019 | 4 | 1 | 12 |
| 2020 | 20 | 2 | 30 |
| 2021 | 8 | 2 | 36 |
Transfers: 0 | Closures: 2
State Registrations
Registered in 1 states: VA
Franchisor Financials (Item 21)
NEAT Franchise — FAQ
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