About Send Me a Pro Franchise
Send Me a Pro is a home services franchise that operates a marketplace of local home service providers.
Franchisees connect customers with vetted professionals for a variety of in-home services including personal training, tutoring, and other home-based services.
The franchise operates under the Send Me a Pro and Send Me a Trainer brands, targeting the general public who are seeking convenient, on-demand access to qualified service providers in their local area.
Send Me a Pro Franchise Cost & Fees
| Fee Type | Amount | Notes |
|---|---|---|
| Initial Franchise Fee | $34,999 | One-time payment upon signing |
| Royalty Fee | 6% of Gross Sales of gross sales | Ongoing; paid monthly |
| Marketing/Ad Fund | 2% of weekly Gross Sales (Brand Fund Contribution) | National brand fund |
| Total Investment Range | $49,099 – $84,799 | Includes build-out, inventory, working capital |
The investment range of $49K–$85K reflects variability in build-out costs, store size, lease terms, and market. The combined royalty (6% of Gross Sales) and marketing fee (2% of weekly Gross Sales (Brand Fund Contribution)) are ongoing costs paid as a percentage of gross sales.
Investment Breakdown (Item 7)
| Item | Low | High |
|---|---|---|
| Initial Franchise Fee | $34,999 | $34,999 |
| Territory Fee | $0 | $10,000 |
| Company Registration, Permits & Licenses | $100 | $500 |
| Travel & Living Expense while Training | $0 | $2,500 |
| Prepaid Liability Insurance | $1,800 | $4,400 |
| Professional Fees | $500 | $4,000 |
| Office Equipment Costs including mobile phone and computer | $1,400 | $3,000 |
| Startup Marketing Kit | $2,000 | $5,000 |
| Phone/Fax Business Phone Number | $0 | $200 |
| Grand Opening Advertising | $800 | $3,000 |
| Other Software Subscription Fee | $0 | $200 |
| Additional Funds required Before and During Initial Phase of Your business for 3 months | $7,500 | $17,000 |
Additional Fees (Item 6)
| Fee Type | Amount |
|---|---|
| Transfer Fee | 75% of then-current franchise fee or 5% of sale price, whichever is greater ($1,000 non-refundable deposit at time of application) |
| Renewal Fee | 25% of the then-current initial franchise fee |
| Technology Fee | $500 per month plus $10 per email address per month |
| Audit Fee | Cost of audit and inspection, estimated $1,000 to $12,000 |
| Local and Digital Marketing Requirement | Minimum $2,000 per month |
| Customer Service / Administrative Support Fee (Optional) | $1,000 per month |
| Insurance Reimbursement | Cost of policy plus 20% administrative charge |
| Additional Training or Assistance Fees | Currently $2,000 per person for initial training; $500 per day per trainer for additional training |
| Convention Fee | $500 per person |
| Late Payment Fee | $100 per occurrence plus 12% per year simple interest |
| Non-Sufficient Funds Fee | $50 per occurrence or highest amount allowed by law |
| Indemnification | Will vary under the circumstances |
| Relocation Fee | $2,500 |
| Liquidated Damages | Equal to Initial Franchise Fee prior to any discounts |
Training Program (Item 11)
| Detail | Information |
|---|---|
| Total Duration | 22.1 hours of classroom training and 7.0 hours of live training (29.1 total hours) |
| Classroom Training | 22.1 hours |
| On-the-Job Training | 7.0 hours |
| Training Location | Online or other locations |
| Additional Training | Additional training available at $500 per day per trainer. Convention fee of $500 per person for annual meeting. Refresher and remedial training may be required. |
Territory Rights (Item 12)
| Detail | Information |
|---|---|
| Territory Type | Protected |
| Exclusive Territory | No |
| Territory Size | Up to 50,000 population (can be increased to 74,999 with Territory Fee) |
| Description | Franchisees receive a protected territory based on adjacent zip codes with a population of up to 50,000 people for in-person services. Territory protection is contingent upon meeting minimum weekly gross sales requirements and maintaining a 2% CAGR. No protected territory for online services. The franchisor retains the right to operate outside the territory and use alternative channels of distribution within the territory. |
Renewal, Termination & Transfer (Item 17)
| Detail | Information |
|---|---|
| Initial Term | 10 years |
| Renewal Term | 5 years (one successor term, for a maximum total of 15 years) |
| Renewal Fee | 25% of the then-current initial franchise fee |
| Renewal Conditions | Must be in good standing, not in default, notify franchisor 120-180 days before expiration, sign then-current franchise agreement (which may have materially different terms), sign general release, complete refresher training, comply with current standards, pay renewal fee. |
| Transfer Fee | 75% of then-current franchise fee or 5% of sale price, whichever is greater |
| Transfer Conditions | Franchisor must approve all transfers. New owner must have sufficient business experience and financial resources, pay all amounts due, complete training, sign new franchise agreement, pay transfer fee, sign general release, agree to bring business up to current standards, sign non-compete agreement. |
| Termination for Cause | Franchisor can terminate for curable defaults (30 days to cure, 10 days for insurance, 5 days for payment) and non-curable defaults (failure to establish business, training failures, felony conviction, abandonment for 5+ days, insolvency, repeated breaches, health/safety violations, unauthorized transfer). |
| Non-Compete Period | 2 years |
| Non-Compete Details | During the franchise term, neither franchisee, principal owners, nor immediate family members may participate in any diverting or competitive business anywhere. After termination or expiration, owners and spouses cannot have any direct or indirect interest in any competitive business within a 15-mile radius of the Send Me a Pro Business for 2 years. |
Operations & Supply (Items 8 & 15)
| Detail | Information |
|---|---|
| Owner-Operator Required | Yes |
| Participation Details | A Send Me a Pro Franchise must be managed by the franchisee or a designated owner for a minimum of 6 months. After 6 months, a Designated Manager may be appointed to run day-to-day operations, who must complete the training program. If the franchisee is an entity, an Operating Principal with at least 10% equity must be designated. |
| Required Suppliers | Franchisees must purchase all products, equipment, supplies, and materials only from approved suppliers. Approximately 20% of purchases required to open and 20% to operate will be from the franchisor or approved suppliers. |
| Supply Restrictions | Must operate according to System standards and specifications. Must use designated computer hardware, software, and web technologies. Cannot deviate without prior written consent. |
| Franchisor Revenue from Suppliers | During fiscal year ended December 31, 2022, the franchisor received $34,677 (5.1% of total revenue of $668,978) from franchisees' required purchases and leases of products and services. |
Financing (Item 10)
| Detail | Information |
|---|---|
| Financing Available | Yes |
| Description | COVID Relief Franchise Purchase Program: Qualifying franchisees may receive a Purchase Plan for up to $34,999 of the Initial Franchise Fee, paying $500 per month for 60 to 84 months at an implied maximum annual interest rate of 7.42%. The loan is secured by a security interest in the franchise. Besides the COVID relief program, no other financing is offered. |
Send Me a Pro Franchise Earnings — Item 19
Send Me a Pro does not include an Item 19 financial performance representation in their FDD. Contact information for current and former franchisees is listed in Item 20 of the FDD.
Send Me a Pro Litigation & Risk Flags
Litigation and bankruptcy data is sourced from Items 3 and 4 of the FDD. Always verify current status directly from the most recent FDD.
Send Me a Pro System Growth
Send Me a Pro currently operates 51 franchised locations and 0 company-owned units. Unit count data is sourced from Item 20 of the FDD.
Unit History (Item 20)
| Year | Opened | Closed | Total |
|---|---|---|---|
| 2020 | 1 | 0 | 1 |
| 2021 | 23 | 0 | 24 |
| 2022 | 31 | 4 | 51 |
Transfers: 0 | Closures: 4
State Registrations
Registered in 14 states: CA, CT, FL, MD, MI, NJ, NY, NC, OH, SC, TN, TX, UT, VA
Franchisor Financials (Item 21)
Send Me a Pro Franchise — FAQ
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