About CSG Franchise
CSG is a franchise brand offering opportunities since 2020.
The brand provides a structured business system and operational support for entrepreneurs building local service businesses.
Each location operates within the brand's established framework, benefiting from training, marketing, and ongoing guidance.
CSG Franchise Cost & Fees
Minimum Investment
$221K
Average Investment
$322K
Maximum Investment
$422K
| Fee Type | Amount | Notes |
|---|---|---|
| Initial Franchise Fee | $35,000 | One-time payment upon signing |
| Royalty Fee | 6% of weekly Gross Sales of gross sales | Ongoing; paid monthly |
| Marketing/Ad Fund | Up to 1% of monthly Gross Sales (National Advertising and Brand Development Fund); 2% of monthly Gross Sales (Regional Advertising Program) | National brand fund |
| Total Investment Range | $221,195 – $421,909 | Includes build-out, inventory, working capital |
The investment range of $221K–$422K reflects variability in build-out costs, store size, lease terms, and market. The combined royalty (6% of weekly Gross Sales) and marketing fee (Up to 1% of monthly Gross Sales (National Advertising and Brand Development Fund); 2% of monthly Gross Sales (Regional Advertising Program)) are ongoing costs paid as a percentage of gross sales.
Investment Breakdown (Item 7)
| Item | Low | High |
|---|---|---|
| CSG® TRADITIONAL RESTAURANT: Initial Franchise Fee | $35,000 | $35,000 |
| CSG® TRADITIONAL RESTAURANT: Real Estate | $0 | $0 |
| CSG® TRADITIONAL RESTAURANT: Rent (first three (3) months) | $10,500 | $30,000 |
| CSG® TRADITIONAL RESTAURANT: Optional: Storage Unit Rent (first three (3) months) | $0 | $450 |
| CSG® TRADITIONAL RESTAURANT: Lease Security Deposit | $0 | $10,000 |
| CSG® TRADITIONAL RESTAURANT: Utility Deposits | $100 | $500 |
| CSG® TRADITIONAL RESTAURANT: Utilities (first three (3) months) | $3,000 | $3,000 |
| CSG® TRADITIONAL RESTAURANT: Optional: Common Area Maintenance (CAM) (first 3 months) | $0 | $405 |
| CSG® TRADITIONAL RESTAURANT: Optional: Property Taxes (Triple Net) (first 3 months) | $0 | $1,080 |
| CSG® TRADITIONAL RESTAURANT: Optional: Property Insurance (Triple Net) (first 3 months) | $0 | $270 |
| CSG® TRADITIONAL RESTAURANT: Leasehold Improvements | $30,000 | $84,000 |
| CSG® TRADITIONAL RESTAURANT: Architectural Plans | $1,200 | $7,500 |
| CSG® TRADITIONAL RESTAURANT: Licenses and Permits | $350 | $1,000 |
| CSG® TRADITIONAL RESTAURANT: Industry-Specific Licenses and/or Certifications | $150 | $500 |
| CSG® TRADITIONAL RESTAURANT: Individual Licenses and/or Certifications (Managers) | $257 | $654 |
| CSG® TRADITIONAL RESTAURANT: Individual Licenses and/or Certifications (Staff) | $50 | $90 |
| CSG® TRADITIONAL RESTAURANT: Membership Renewal Costs for Business and/or Industry Associations | $200 | $1,000 |
| CSG® TRADITIONAL RESTAURANT: Background Investigation of Management and/or Supervisory Personnel | $85 | $200 |
| CSG® TRADITIONAL RESTAURANT: Computer and Technical Equipment | $3,500 | $6,500 |
| CSG® TRADITIONAL RESTAURANT: Micro-Site/Landing Page and Initial Setup of Database | $1,500 | $1,500 |
| CSG® TRADITIONAL RESTAURANT: Micro-Site/Landing Page Monthly User Fee (first three (3) months) | $45 | $45 |
| CSG® TRADITIONAL RESTAURANT: Technology Subscriptions (first three (3) months) | $525 | $825 |
| CSG® TRADITIONAL RESTAURANT: Online Bookkeeping System (first three (3) months) | $360 | $360 |
| CSG® TRADITIONAL RESTAURANT: Payment Card Processing Service Fee, plus Monthly Fees (first three (3) months) | $60 | $60 |
| CSG® TRADITIONAL RESTAURANT: Payroll Service (first three (3) months) | $150 | $150 |
| CSG® TRADITIONAL RESTAURANT: Internet Antivirus/Security Service; Virtual Data and File Backup Service | $375 | $375 |
| CSG® TRADITIONAL RESTAURANT: Telecommunication Service and Equipment (first 3 months) | $1,215 | $1,955 |
| CSG® TRADITIONAL RESTAURANT: Security System and Equipment | $200 | $2,900 |
| CSG® TRADITIONAL RESTAURANT: Security Monitoring (first three (3) months) | $150 | $150 |
| CSG® TRADITIONAL RESTAURANT: Furniture, Fixtures, and Large Kitchen Equipment | $60,000 | $72,000 |
| CSG® TRADITIONAL RESTAURANT: Small Kitchen Equipment/Wares | $2,000 | $6,000 |
| CSG® TRADITIONAL RESTAURANT: Office Equipment and Supplies | $500 | $1,000 |
| CSG® TRADITIONAL RESTAURANT: Opening Non-Food Inventory and Supplies | $5,000 | $7,000 |
| CSG® TRADITIONAL RESTAURANT: Food Costs (first three (3) months) | $49,500 | $60,000 |
| CSG® TRADITIONAL RESTAURANT: Signage (Interior & Exterior) | $19,900 | $24,900 |
| CSG® TRADITIONAL RESTAURANT: Uniforms | $400 | $1,500 |
| CSG® TRADITIONAL RESTAURANT: Sanitation/Recycling, Grease Trap, Pest Control Service, and Laundry/Sanitization Service (first three (3) months) | $1,590 | $2,090 |
| CSG® TRADITIONAL RESTAURANT: Optional: Professional Janitorial Service (first three (3) months) | $0 | $450 |
| CSG® TRADITIONAL RESTAURANT: Grand Opening Marketing | $5,000 | $5,000 |
| CSG® TRADITIONAL RESTAURANT: Training Expenses (out-of-pocket costs for two (2) people) | $2,400 | $3,400 |
| CSG® TRADITIONAL RESTAURANT: Business and Commercial Automobile Insurance (first three (3) months) | $945 | $1,100 |
| CSG® TRADITIONAL RESTAURANT: Installation, Delivery, and Shipping | $3,250 | $8,500 |
| CSG® TRADITIONAL RESTAURANT: Additional Funds (first three (3) months) | $27,500 | $38,500 |
| CSG® NON-TRADITIONAL MOBILE VEHICLE/UNIT: Initial Franchise Fee | $35,000 | $35,000 |
| CSG® NON-TRADITIONAL MOBILE VEHICLE/UNIT: Real Estate | $0 | $0 |
| CSG® NON-TRADITIONAL MOBILE VEHICLE/UNIT: Booth/Location/ Participation Fees | $2,500 | $6,500 |
| CSG® NON-TRADITIONAL MOBILE VEHICLE/UNIT: Commissary Rent | $7,500 | $9,500 |
| CSG® NON-TRADITIONAL MOBILE VEHICLE/UNIT: MBL Unit | $80,000 | $179,500 |
| CSG® NON-TRADITIONAL MOBILE VEHICLE/UNIT: Industry-Specific and Operating Certifications, Permits and/or Licenses | $1,325 | $5,650 |
| CSG® NON-TRADITIONAL MOBILE VEHICLE/UNIT: Computer System, POS System and Training | $3,500 | $4,000 |
| CSG® NON-TRADITIONAL MOBILE VEHICLE/UNIT: Micro-Site/Landing Page and Initial Setup of Database | $1,500 | $1,500 |
| CSG® NON-TRADITIONAL MOBILE VEHICLE/UNIT: Micro-Site/Landing Page Monthly User Fee (first three (3) months) | $45 | $45 |
| CSG® NON-TRADITIONAL MOBILE VEHICLE/UNIT: Technology Subscriptions (first three (3) months) | $525 | $825 |
| CSG® NON-TRADITIONAL MOBILE VEHICLE/UNIT: Telecommunication Service | $600 | $1,500 |
| CSG® NON-TRADITIONAL MOBILE VEHICLE/UNIT: Optional Large Equipment | $0 | $6,500 |
| CSG® NON-TRADITIONAL MOBILE VEHICLE/UNIT: Kitchen Equipment, Small | $4,800 | $7,200 |
| CSG® NON-TRADITIONAL MOBILE VEHICLE/UNIT: Opening Non-Food Business Supplies (first three (3) months) | $4,000 | $6,000 |
| CSG® NON-TRADITIONAL MOBILE VEHICLE/UNIT: Food Costs (first three (3) months) | $42,000 | $54,000 |
| CSG® NON-TRADITIONAL MOBILE VEHICLE/UNIT: Vehicle: Fuel and Car Washes (first three (3) months) | $1,500 | $1,800 |
| CSG® NON-TRADITIONAL MOBILE VEHICLE/UNIT: Pest Control; Laundry and Sanitization Service | $900 | $2,500 |
| CSG® NON-TRADITIONAL MOBILE VEHICLE/UNIT: MBL Unit Interior, Exterior Signage and/or Vehicle Wrap | $6,700 | $8,200 |
| CSG® NON-TRADITIONAL MOBILE VEHICLE/UNIT: Uniforms | $200 | $750 |
| CSG® NON-TRADITIONAL MOBILE VEHICLE/UNIT: Garage or shelter for the MBL Unit (optional) (first three (3) months) | $0 | $900 |
| CSG® NON-TRADITIONAL MOBILE VEHICLE/UNIT: Training Expenses (out-of-pocket costs for two (2) people) | $2,400 | $3,400 |
| CSG® NON-TRADITIONAL MOBILE VEHICLE/UNIT: Grand Opening Marketing and Advertising | $4,500 | $4,500 |
| CSG® NON-TRADITIONAL MOBILE VEHICLE/UNIT: Business Insurance (first three (3) months) | $1,900 | $6,000 |
| CSG® NON-TRADITIONAL MOBILE VEHICLE/UNIT: Commercial Vehicle Insurance | $0 | $0 |
| CSG® NON-TRADITIONAL MOBILE VEHICLE/UNIT: Optional: Surveillance System and Monitoring (first three (3) months) | $0 | $150 |
| CSG® NON-TRADITIONAL MOBILE VEHICLE/UNIT: Additional Funds (first three (3) months) | $19,800 | $27,500 |
Additional Fees (Item 6)
| Fee Type | Amount |
|---|---|
| Transfer Fee | Restaurant: 35% of our then-current initial franchise fee; MBL Unit: $5,000 |
| Renewal Fee | 10% of our then current initial franchise fee or $1,950, whichever is less. |
| Technology Fee | $15 per month (Micro-Site; Monthly User Fee) |
| Audit Fee | Actual Cost of audit |
| Micro-Site; Monthly User Fee | $15 per month |
| Initial Training of New Hire Manager | Currently $500 per person, two (2) day training course |
| Additional Training or Assistance at corporate or other designated location | $250 per person per day, with a two (2) day minimum |
| Your Location: Additional Training or Assistance at your location | $950 per trainer per day, with a two (2) day minimum |
| Management Service Fee – In Person | $750 per person per day, with a (3) three-day minimum |
| Management Service Fee – Virtual | $125 per hour |
| Inventory and Service Purchases | The price of the products and services that you must purchase and utilize. |
| Testing New Products or Services | Actual Cost of Testing |
| Fee: Unapproved product or service/Non-compliance with System Specifications | $500 first week; $250 per week thereafter |
| Inspections | Amount will vary under circumstances |
| Late Penalty Fee | $100 per incident plus 1½% interest per month, or maximum allowed by law |
| Insufficient Funds | $50 or as permitted by local law |
| Deficiencies | Our actual costs |
| Fee for Failure to Submit Reports | $50 per incident |
| Fee for Failure to Keep Manual at Place of Business | $10,000 per incident |
| Unreturned Materials Fee | $1,000 per person per incident |
| Maintenance and Refurbishing of Business | Our actual costs |
| Insurance | Our actual costs |
| Cost and Attorneys’ Fees | Our actual costs |
| Indemnification | Our actual costs and/or liability |
Training Program (Item 11)
| Detail | Information |
|---|---|
| Total Duration | Approximately 6 days (2.5 days admin, 3.5 days hands-on) |
| Classroom Training | 23 hours |
| On-the-Job Training | 27 hours |
| Training Location | Virtual and/or Natick, MA or Designated location |
| Additional Training | Franchisor may offer additional training programs, seminars, or refresher courses, which may be mandatory. Franchisees and/or managers must attend these (not more than 5 days/year) and an annual meeting (not more than 3 days/year). Franchisees are responsible for all related travel, lodging, meals, and wages. |
Territory Rights (Item 12)
| Detail | Information |
|---|---|
| Territory Type | Protected (non-exclusive) |
| Exclusive Territory | No |
| Territory Size | Varies by unit type and population density |
| Description | For Traditional Restaurants, the territory is generally a 1-mile radius (or 0.5-mile in densely populated areas) around the approved location, or the specific Hub/Complex. For Mobile Units, it's generally a 25-mile radius (or 10-mile in densely populated areas) around the commissary's center point, not within 2 miles of an existing permanent CSG location. Temporary venues/events are excluded from primary responsibility but franchisees may have the first option to service them. The franchisor retains all rights to operate or franchise similar businesses outside the defined territory and through dissimilar channels of distribution. |
Renewal, Termination & Transfer (Item 17)
| Detail | Information |
|---|---|
| Initial Term | 10 years |
| Renewal Term | Two (2) additional periods of 10 years each |
| Renewal Fee | 10% of our then current initial franchise fee or $1,950, whichever is less. |
| Renewal Conditions | Franchisee must give 90 days' notice, maintain possession of premises or find acceptable substitute, remodel according to current standards, satisfy all monetary obligations, sign the then-current franchise agreement (which may have materially different terms), and execute a general release of claims. Additionally, franchisee must achieve Gross Sales of not less than 50% of the chain median during the last 12 months of the term and an average audit/mystery shopper score of at least 85% over the prior three years. |
| Transfer Fee | Restaurant: 35% of our then-current initial franchise fee; MBL Unit: $5,000 |
| Transfer Conditions | No transfer without franchisor's prior written consent. Conditions include: transferee qualification, all amounts due paid, no default, transferee not in competitive business, training completed, lease transferred, transferee signs current franchise agreement and other documents, transfer fee paid, transferor signs release, franchisor approves material terms, transferor subordinates amounts due, transferor de-identifies, transferor corrects deficiencies, and transferee agrees to upgrade/remodel business within specified timeframe. Transferor remains liable for pre-transfer obligations and non-compete covenants. |
| Termination for Cause | Franchisor may terminate for various causes. Curable defaults (e.g., health/safety violations, monetary defaults, operational defaults) have cure periods ranging from 72 hours to 90 days. Non-curable defaults (e.g., misrepresentation, abandonment, unapproved transfers, felony conviction, dishonest conduct, unauthorized disclosure of confidential information, repeated defaults, bankruptcy, failure to secure site within 120 days) result in immediate termination without a right to cure. |
| Non-Compete Period | 2 years post-termination/expiration |
| Non-Compete Details | During the term and for two years post-termination/expiration, the franchisee cannot directly or indirectly own, operate, be employed by, or have any interest in any business similar to the franchised business (defined as providing cheese-related prepared food where those items constitute 20% or more of gross revenue) within a 25-mile radius of the franchised location or any other CSG® Restaurant or MBL Unit existing or planned at the time of termination or expiration. Also prohibits diverting business or customers, or inducing employees to leave. |
Operations & Supply (Items 8 & 15)
| Detail | Information |
|---|---|
| Owner-Operator Required | Yes |
| Participation Details | The franchisee (or its managing owner, if an entity) must act as the full-time, on-premises general manager, devoting full time and efforts to the management and supervision of the business. Managers and supervisors must agree in writing to preserve confidential information and not to compete with the franchisor or other franchisees. |
| Required Suppliers | Franchisees must purchase all Trade Secret Products (e.g., Mac & Cheese), food products, standard and seasonal packaging, tools, small wares, utensils, paper products, industry software point-of-sale system, signage, security system and surveillance, accounting/bookkeeping service, credit card services, other business services, restaurant furnishings and fixtures, and the Computer System from designated or approved suppliers, or from the franchisor/affiliate. |
| Supply Restrictions | The franchisor has the absolute right to restrict all suppliers and may require exclusive purchases from itself, its affiliate, or other approved/designated suppliers for any services, products, and proprietary items. Restrictions are in place to ensure quality, reliability, better terms, trademark control, and monitoring. |
| Franchisor Revenue from Suppliers | None in fiscal year 2022, but franchisor and/or its affiliate reserve the right to receive such payments in the future. |
Financing (Item 10)
| Detail | Information |
|---|---|
| Financing Available | No |
| Description | The franchisor does not offer direct or indirect financing, nor does it guarantee any franchisee's notes, leases, or obligations. |
CSG Franchise Earnings — Item 19
CSG does not make an Item 19 financial performance representation in their FDD. This means they do not disclose revenue, profit, or earnings data for franchised locations. Before investing, ask the franchisor directly for franchisee contact information so you can speak with existing owners about their actual financial performance.
CSG does not include an Item 19 financial performance representation in their FDD. Contact information for current and former franchisees is listed in Item 20 of the FDD.
CSG Litigation & Risk Flags
Clean Litigation RecordCSG has no pending litigation actions listed in their FDD. There is also no bankruptcy history disclosed.
Litigation and bankruptcy data is sourced from Items 3 and 4 of the FDD. Always verify current status directly from the most recent FDD.
CSG System Growth
Total Units
4
Franchised
2
Company-Owned
2
CSG currently operates 2 franchised locations and 2 company-owned units. Unit count data is sourced from Item 20 of the FDD.
Unit History (Item 20)
| Year | Opened | Closed | Total |
|---|---|---|---|
| 2020 | 0 | 0 | 3 |
| 2021 | 1 | 0 | 4 |
| 2022 | 0 | 0 | 4 |
Transfers: 0 | Closures: 0
Public Figures (Item 18)
The following public figures are associated with this franchise: Lisa Dowd
State Registrations
Registered in 26 states: AR, CA, CT, FL, HI, IL, IN, IA, LA, MD, MI, MN, MO, NE, NJ, NY, NC, ND, OR, RI, SC, SD, TX, VA, WA, WI
CSG Franchise — FAQ
The total investment to open a CSG franchise ranges from $221,195 to $421,909, per their Franchise Disclosure Document. This includes the initial franchise fee of $35,000. The investment covers build-out, inventory, equipment, signage, working capital, and other startup costs.
CSG charges a royalty fee of 6% of weekly Gross Sales of gross sales, plus a Up to 1% of monthly Gross Sales (National Advertising and Brand Development Fund); 2% of monthly Gross Sales (Regional Advertising Program) contribution to the marketing/advertising fund. These fees are paid on an ongoing basis.
You can download the CSG Franchise Disclosure Document free on this page. The FDD is a public document filed with state franchise registries. Always also request the current FDD directly from CSG to ensure you have the most up-to-date version.
CSG does not provide an Item 19 financial performance representation in their FDD, which means they do not disclose franchisee revenue or earnings data. Prospective investors should contact existing franchisees directly (listed in Item 20 of the FDD) to gather real-world financial performance information.
CSG has been franchising since 2020. The FDD shows an investment range of $221,195-$421,909, a 6% of weekly Gross Sales royalty, and no Item 19 earnings disclosure. There is no pending litigation. Review the full FDD and contact current franchisees listed in Item 20 before making any investment decision.
The franchise fee is $35,000 and the total investment ranges from $221,195 to $421,909 depending on location size and market. Contact the franchisor directly for current net worth and liquid capital requirements, territory availability, and application details.
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Data Source & Disclaimer: This website is for informational purposes only. It is not an offer to sell or buy a franchise. This profile is based on publicly available FDD data sourced from state franchise registry filings. All information is for research purposes only and does not constitute legal, financial, or investment advice. Data may be outdated or contain errors. Always obtain the current FDD directly from CSG and consult a qualified franchise attorney before making any investment decision. FranchiseOverview.com is operated by Franchising Compliance, LLC and is not affiliated with CSG or any of its subsidiaries. To report an inaccuracy: info@franchiseoverview.com